Vocational Placement Kit-SIRSS00022 Manage disrespectful, aggressive or abusive customers Skill Set CHC procedures and programs TLIE0010 Identify

procedures and programs TLIE0010 Identify

Each LLND Kit is licensed for one RTO only

procedures and programs to meet legislative requirements Elective units MSFGG4009 Apply standards and codes of practice for the glass industry MSFGG4010 Use glass industry data systems MSFGG4011 Manage glass industry production scheduling MSFGG4012 Perform laser measurement and levelling for glass windows and doors in buildings BSBCUS501 Manage quality customer service BSBLDR403 Lead team effectiveness BSBPMG409 Apply project scope management techniques BSBCUS402 Address customer needs BSBRSK401 Identify risk and apply risk management processes If you require RPL Kits with comprehensive benchmarking

assess and control safety risks for horse handling and riding activities SISOEQU002 Ride horses using fundamental skills SISOEQU005 Guide horse trail rides in tracked areas If you require RPL Kits with comprehensive benchmarking

Vocational Placement Kit-SIRSS00022 Manage disrespectful, aggressive or abusive customers Skill Set CHC procedures and programs TLIE0010 IdentifyA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.